Frequently asked questions book on 07772 700232
How long does the hair have to be?
Some hair as short as 5mm can be removed, however this is dependent on the treatment area and previous hair removal method. Hair removed for the first time, maybe more resistant, especially after shaving for many years.
Should you use other hair removal methods as well?
This is not recommended, as other treatments can damage the hair follicle. Also other treatments can be counter productive and reduce the effects of sugaring. As with all hair removal methods it is best to stick to only one and not mix and match.
How often do I have to come?
Again dependent on the individual and area treated. A rough guide is 4-6 weeks between appointments. The more treatments, the less you have to come back over time. When you visit we will be able to give a clearer guide. Regularly hydrating and exfoliating your skin, between sugaring treatments, is just as important as receiving treatment. You will receive the best results if your skin is healthy.
Will I get a reaction?
Some clients have had terrible reactions from other methods and will never look back after sugaring. Some are unaffected by any treatment. We are all different, what affects one person may not affect another. You are welcome to have a test patch done. Almost all clients state they were only red for a couple of hours after sugaring, not days !
Is it painful?
Everybody’s pain threshold is different. You simply have to try it. A high percentage of clients state it’s less painful than other methods they have experienced. Many of our clients have stated they will never go back to their other methods.
Do you give any discounts?
There will be Special Offers when we re-locate to the City Centre, details to follow.
Lily Flame candles have created an exclusive Sugarflick candle not available in any shops or on the net and you will receive one absolutely free under our reward policy. (see image below). Alternatively, you can buy one from us at the price of £6. The scent is “Mango Fandango”.
We reduce prices for some combinations.
Special Offers are not in conjunction with any offers or discounts.
We no longer give student discount.
I work all week when will I get the time?
We offer “Early bird” appointments and work late most evenings, just ask ! We can be flexible to suit you.
I won’t have time to go home, shower and come back to town !
No problem, Coming soon ! - new premises have an en-suite shower, why not have a beer or a cuppa then your treatment !
How should I prepare for a treatment?
We can email an information sheet to you so you are well prepared. Here is a brief guide.
- Make sure the hair is long enough! We recommend at least 5mm for your first visit
- Please make sure your skin is clean and preferably dry
- Do not expose the skin to the sun or a sun bed 24 hours before a treatment
- Do not apply moisturisers, creams, exfoliants or oils 24 hours before
- Do not bathe in oils 24 hours before a treatment
No need to ex foliate for a couple of days before/after your appointment because the sugar removes dead skin cells and leaves the skin soft and smooth
What should I do after a treatment?
We can email an information sheet to you so you are well prepared. Here is a brief guide.
- Please do not use a razor or depilatory creams between appointments, as this will interfere with your goal to refine and diminish your hair growth and to have smooth skin
- Do not expose the skin to the sun or a sun bed for 24 hours after a treatment
- We recommend you bring / wear loose clothing for post treatments, dependent on which area is treated
- Do not use deodorants for at least 6 hours after under arm treatments
- Do not have a hot bath or shower within 12 hours of having a treatment such as BSC, back, chest, but a warm bath or shower is fine. Natural bath salts added, are ideal.
We suggest you avoid perfumed soaps and products with chemical irritants on sugared skin for 24 hours after treatment. Avoid make-up for approximately 12 hours after a sugaring treatment on the face. For 24 hours, avoid self tanning moisturisers and creams containing chemical exfoliators such as – “alpha
hydroxi acid”, beta hydroxi acid, salicylic acid or glycolic acid.
Will it stick to my clothes?
As sugar is water soluble it is easily removed from skin and clothing.
Is it like waxing ?
Two methods are used, the strip sugar (similar to the waxing method-but talc is applied to the skin not an oil) and the sugarball method, as seen below. A ball of sugar, water and lemon, rolled over the hair and flicked pulling the hair from the root. Great for getting to difficult parts other methods cannot reach !
You must check with your Doctor if you suffer from any of the following:
- If you are Diabetic, sugaring is often a preferred method as other methods may cause skin damage. *
- Varicose Veins! - the majority of varicose veins can usually be treated. *
- On medication such as Roaccutane. *
“Sensitive Skin” - Sugaring is safe to use on almost all hair and skin type - even extremely sensitive skin*. It is advisable to have a test patch done which is free. Sugar is a pliable paste made from natural ingredients, is not tested on animals and there are no unpleasant odours. It is so natural you could eat the paste, if you wished. One recent client tasted it saying it was like golden syrup !
* Check with your Doctor that the area is safe to be treated. Some consultations may mean a patch test 24 hours before the full treatment, patch tests are FREE.


