Frequently asked questions book on 07772 700232

How long does my hair have to be ?
Some hair as short as 5mm can be removed, however this is dependent on the treatment area and your previous method of hair removal. Hair removed for the first time, maybe more resistant, especially after shaving for many years.

Should you use other hair removal methods as well?
This is not recommended, as other treatments can damage the hair follicle. Also other treatments can be counter productive especially epilators andthey will reduce the effects of sugaring or waxing. As with all hair removal methods it is best to stick to only one and not mix and match.

How often do I have to come?
Again dependent on the individual and area treated. A rough guide is 4-6 weeks between appointments. The more treatments, the less you have to come back over time. When you visit we will be able to give you a clearer guide. Regularly hydrating and exfoliating your skin, between sugaring treatments, is just as important as receiving a treatment. You will receive the best results if your skin is healthy.

Will I get a reaction?
Some clients have had terrible reactions from other methods and will never look back after sugaring. Some are unaffected by any treatment. We are all different, what affects one person may not affect another. You are welcome to have a test patch done. Almost all clients state they were only red for a couple of hours, if at all ! after sugaring, not days! Sugaring and waxing is not for everyone but very few people get a reaction to sugaring.

Will I get ingrowing hairs?
Some factors for ingrowing hairs can be :-
Tight clothing eg. wearing tights, or tight clothing immediately after a treatment.
Skin not being cleaned before and after a treatment.
Lack of regular exfoliating, twice a week is recommended.
Your hair type can also be a factor, ie course hairs tend to cause more of a problem.
Being overweight and in the areas where the fat obstructs the growth of hair i.e between the thighs.
Dry skin so moisturising daily with a good moisturiser will help keep skin soft and allows hair to grow through the skins surface more easily.
Dirty clothes putting a t shirt back on that you have worn all day, on the treated area, can create a reaction. Clean clothes on clean skin!!

Is it painful?
Everybody’s pain threshold is different. You simply have to try it. A high percentage of clients state it’s less painful than other methods they have experienced. Many of our clients have stated they will never go back to their other methods.  There is increased sensitivity if you have a hang over or drink lots of caffeine, some clients take a pain killer an hour before their appointment.  Ladies – if your period is due it will hurt a little more than usual.  If the skin is not pulled tight enough, it may hurt slightly more, so we make sure it is pulled tight.

Do you give any discounts?
Ikea, Police, Fire Services & NHS staff now receive a 10% discount.  We offer a 10% Student discount Monday to Wednesday only 9.30 – 4.30. Please note the 10% is not in conjunction with any other offer or discount.  We reduce prices for some combinations.  We usually put our special offers on facebook or twitter.  We only charge £3 for eyebrow tidy and £3 for top lip with any other treatment but we do not do this treatment on its own and please note it is eyebrow tidy only not a re-shape!

I work all week when will I get the time?
We offer early appointments in the summer months. We are open some Sundays in the Summer only and we work late Tuesdays and Thursdays but we are quite flexible, so please ask.

What hours are you open?
In the new year our plan is to open late every night, come back in the Spring for more info.

Do you have a separate waiting area ?
In January 2012, yes we will, we move to 75 Bedford Place  in the New Year.  We will be back with
Emmaline sugaring, a house just for sugaring!

Do any staff in the building know what my treatment is?
Absolutely not.  All bookings are direct through Sugarflick.

How should I prepare for a treatment?
When we email you to confirm your booking, we will also attach a PDF, containing all aftercare and pre-treatment advice. We also give you information of all surrounding car parks and where the free parking bays are. Here is a brief guide of the aftercare we provide…

  • Make sure the hair is long enough! We recommend at least 5mm for your first visit
  • Please make sure your skin is clean and preferably dry
  • Do not expose the skin to the sun or a sun bed 24 hours before a treatment
  • Do not apply moisturisers, creams, exfoliants or oils 24 hours before
  • Do not go to the gym or an aerobics class hours before or after a treatment
  • Do not bathe in oils 24 hours before a treatment
  • Do not use any chemical depilatory creams such as veet, before or after,
    they are nasty and will irritate your skin

No need to exfoliate for a couple of days before/after your appointment because the sugar removes dead skin cells and leaves the skin soft and smooth

What should I do after a treatment?
Please note the aftercare after sugaring is different and not as stringent as after Waxing treatments.
All the information is on the PDF that we send you when you book.
We also suggest you avoid perfumed soaps and products with chemical irritants on sugared skin for 24 hours after treatment. Avoid make-up for approximately 12 hours after a sugaring treatment on the face. For 24 hours, avoid self tanning moisturisers and creams containing chemical exfoliators such as – “alpha hydroxi acid”, beta hydroxi acid, salicylic acid or glycolic acid.

Will it stick to my clothes?
No, as sugar is water soluble it is easily removed from skin and clothing, you leave sticky free and no fluff stuck to your skin!

Is it like waxing ?
Two methods are used, the strip sugar (similar to the waxing method-but talc is applied to the skin not an oil) and we also use the sugarball method, as seen below. This is a ball of sugar, water and lemon, rolled over the hair and flicked pulling the hair from the root. Great for getting the tiny ones and for difficult parts other methods cannot reach !

photo of fingers using sugar paste on the back of lower leg

You must check with your Doctor if you suffer from any of the following:

  • If you are Diabetic, sugaring is often a preferred method as other methods may cause skin damage. *
  • Varicose Veins! – the majority of varicose veins can usually be treated. *
  • On medication such as Roaccutane. *

“Sensitive Skin” – Sugaring is safe to use on almost all hair and skin type – even extremely sensitive skin*. It is advisable to have a test patch done which is free. Sugar is a pliable paste made from natural ingredients, is not tested on animals and there are no unpleasant odours. It is so natural you could eat the paste, if you wished. One recent client tasted it saying it was like golden syrup !

* Check with your Doctor that the area is safe to be treated. Some consultations may mean a patch test 24 hours before the full treatment, patch tests are FREE.

Sugarflick are trained, experienced and fully insured for male & female Intimate Hair Removal.  We are insured with Towergate through Norris and Fisher, Romsey.


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